Refund/Return Policies

At this moment Urban Enchantment Candle Co. will not offer returns or refunds but please contact us with any issues as we will review them on a case by case basis depending on the circumstances. 
Also Urban Enchantment Candle Co. is not responsible for any defects caused to candle as the result of improper candle care. Please visit our candle care page for instructions on how to get the best experience out of your Urban Enchantment Candle Co. Candle.

Processing time for all orders is 5-7 business days thank you for shopping with us!!